Kodak printer error code 3802 generally indicates a paper jam. This error code is specific to Kodak printers, but paper jams can occur on any printer. A paper jam can occur for a variety of reasons, including too thick paper, incorrectly inserted paper, or something blocking the paper from properly feeding through.
The first thing you should do if you have a paper jam is remove any paper from the printer. You should try printing again after you have removed all of the paper. If the error code persists, it is possible that something else is causing the issue. Try restarting the printer to see if that resolves the problem. If the error code persists, you may need to contact Kodak customer servicehttps://printersupportfaq.com/community/... for assistance.
1. Check the ink levels in the printer and replace any empty cartridges
• Clear any debris from the ink cartridges.
• To turn on the printer, press the power button.
• Look for a light on the printer's front that will illuminate when the printer is ready to print.
• Remove the front cover.
• Look for a yellow triangle next to the empty ink cartridge.
• Replace the ink cartridge that has run out with a new one.
• Turn on the printer and close the front cover.
• If the printer still does not work, contact Kodak for further assistance.
2. Clean the print heads on your printer
• Unplug the printer from the power source.
• Remove the printer's cover.
• Discard the printhead cartridge.
• Using a soft cloth, clean the printhead cartridge.
• Install the printhead cartridge again.
• Connect the printer to the power supply once more.
• Look for the kodak printer error code 3802 on the printer.
3. Change the printer's settings to save ink
• Open the control panel for the printer.
• Choose the "Printing" tab.
• Choose the "Ink Options" option.
• Check the "Use Less Ink" box.
• Choose the "OK" button.
4. Make use of genuine Kodak ink cartridges
The message Kodak ink cartridge error code 3802 appears on a Kodak printer if the ink cartridges are not genuine. To resolve this issue, you must replace the ink cartridges with genuine Kodak ink cartridges.
• Remove the Kodak printer's ink cartridges.
• Examine the ink cartridges for any damage. Replace any damaged ink cartridges with genuine Kodak ink cartridges.
• Insert the Kodak ink cartridges into the printer.
• To turn on the Kodak printer, press the power button.
• Navigate to the printer's setup menu.
• Choose the "Ink" tab.
• Choose "Install Printer Ink" from the menu.
• Check the "Use Genuine Kodak Ink Cartridges" box.
• Select OK.
• A test page will be printed by the printer. Replace the ink cartridges with genuine Kodak ink cartridges if the error code 3802 persists.
5. Contact Kodak customer service
• Navigate to the "Settings" page on your Kodak printer.
• Choose "Support."
• Enter the model and serial numbers for your printer.
• "Submit a Support Request" should be selected.
• To send your printer's information to Kodak, follow the instructions.
• Wait for Kodak's response.
• If the error code on your printer is 3802, Kodak will tell you how to fix it.